Hematology & Oncology | Hancock & Marquette, MI Cancer Center
Oncology • Marquette, MI
Ratings by platform
- WebMD (Dr. Sheetal Acharya): 4.5/5 (9 ratings (1 written review shown))
- Vitals (Dr. Sheetal S. Acharya): 4.4/5 (9 ratings with 4 written reviews)
- Vitals (UP Health System Hematology/Oncology practice): No overall rating shown (provider-specific ratings listed) (N/A (no review count shown))
- US News (UP Health System-Marquette): Patient Experience score 3/5; 85% would recommend (18 reviews for oncologists noted on US News (oncologists page))
What patients say
Patients praise
- Some patient feedback highlights knowledgeable, compassionate care and good explanations
- Caring staff and nurses described positively in reviews and patient story
- Hospital/cancer care program described as highly regarded/accredited; patients express gratitude
Common complaints
- At least one WebMD review reports lack of prompt follow-up and concerns about dismissal/oversight of PET scan results
- Some Yelp reviews describe rude or poor customer service
- US News patient experience is middling (3/5), implying mixed experience
In patients' words
"“My experience was disappointing. She was not prompt in contacting her patients after a concerning PET scan, even when time was urgent… she dismissed a PET scan result… indicated the cancer had returned.”"
— WebMD patient review (Dr. Sheetal Acharya)"“DR ACHARYA WAS VERY KNOLLEDGEBLE AND COMPASSIONATE. SHE EXPLAINED MY CONDITION AND OPTIONS VERY COMPLETELY.”"
— Vitals patient review (Dr. Sheetal S. Acharya)"“Absolute most rude customer service I have ever experienced!”"
— Yelp review (UP Health System - Marquette)"“My quality of care was excellent… I wouldn’t go anywhere else… ‘I think our staff is fantastic. We are one big happy family.’”"
— UP Health System patient story (Diane never gave up. So her cancer did.)More clinics in Marquette
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