Family Medicine & Primary Care | Marquette & Upper Peninsula
Family Medicine • Marquette, MI
What patients say
Patients praise
- Highly competent and knowledgeable clinical staff and physicians
- Compassionate, empathetic, and kind bedside manner reported by many patients
- Efficient and professional service for routine procedures like immunizations and lab work
- Appreciation for thorough explanations of health conditions and procedures
Common complaints
- Difficulty with appointment scheduling and long wait times
- Perceived lack of attentiveness, such as providers spending too much time on computers or not performing thorough physical exams
- Concerns regarding bedside manner and communication, including feeling unheard or rushed
- Administrative issues, such as difficulty navigating patient portal or clinic policies regarding new/former patients
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