Palliative Care - Empath Hospice of Marion County
Hospice and Palliative Care • Marion, IN
Ratings by platform
- Yelp: 3.5 out of 5 stars (21 reviews (aggregate))
What patients say
Patients praise
- long-standing local presence since 1983
- accredited by the Joint Commission with Deemed Status
- some testimonials mention compassionate care and supportive atmosphere
- not-for-profit status with comprehensive end-of-life services
Common complaints
- concerns regarding billing practices and communication
- reports of staff shortages and heavy workloads
- claims of disengaged management
- isolated negative patient or family experiences in online reviews
In patients' words
"They cared for both of my parents several years apart and the one thing that didn't change is the level of care."
— Yelp review"The administration of Empath are uncaring and unconcerned with customer service. They are unethical in their billing practices, terrible at communication..."
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