Texas Center for Urology
Urology • Mansfield, TX
What patients say
Patients praise
- providers are often described as knowledgeable, clear, and informative in explaining medical conditions
- many patients appreciate the providers' bedside manner and ability to put them at ease
- high levels of trust in providers' clinical decision-making
- some providers praised for taking the time to listen to concerns and draw illustrations to clarify concepts
Common complaints
- long wait times in office and exam rooms
- difficulties reaching office by phone
- reports of rude or unprofessional front office staff
- difficulty scheduling appointments
- some patients felt rushed during visits or that their concerns were not fully heard by certain providers
In patients' words
"Dr. Amos is excellent at explaining complicated health concepts in simple terms... My only complaint is the wait... I arrived 15 minutes early... and waited almost an hour in the waiting room and another 20 minutes in the exam room."
— Healthgrades patient review"I have been a patient of Dr. Amos for about 7-8 years. I really like him. He listens to my concerns... I will echo some of the comments other have made about his staff; they can be rude."
— Vitals patient reviewMore clinics in Mansfield
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