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Dr. Germaine Hawkins

Mental Health / Psychiatry • Mansfield, TX

★★★★☆3.8/5289 reviews across 4 platforms

Ratings by platform

  • Healthgrades: 4.0/5 (220 reviews)
  • Vitals: 3.3/5 (62 reviews)
  • WebMD: 3.5/5 (7 reviews)
  • Zocdoc: 4.03/5

What patients say

Patients praise

  • Successful TMS treatment outcomes
  • Compassionate and caring approach for some patients
  • Personalized medication management
  • Helpful and supportive clinical staff for specific therapies

Common complaints

  • Frustration with wait times
  • Perceived focus on billing over patient care
  • Dissatisfaction with non-physician staff/NP follow-through
  • Feeling rushed during appointments

In patients' words

"Dr hawkins is an amazing doctor he went above and beyond today to make sure I had medication to get me through until Monday he is an awesome doctor and he truly cares about his patients..."

— Vitals review

"A NP who works 3 days a week and does not follow through is not who you need mental help. +the staff has no clue on what is going on and could not care less about your mental health. It's obvious it's all about billing you!"

— WebMD review

"I no longer have a need for medication because his TMS treatment was completely successful! My condition was severe chronic migraine... They truly gave me control of my life back, and I can’t thank them enough!!!"

— WebMD review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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