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Mercy Health

Internal Medicine • Mansfield, OH

★★★★☆3.5/5

Ratings by platform

  • HealthLocator: 3.5/5

What patients say

Patients praise

  • Knowledgeable and caring individual providers
  • Positive experiences with timely care and professional staff at specific practices
  • Effective management of certain medical conditions (e.g., blood clots)

Common complaints

  • Lack of communication between medical staff and patients
  • Dissatisfaction with administrative processes and scheduling
  • Reports of unprofessional or dismissive conduct by some staff members
  • Perceived incompetence in handling patient records and billing issues

In patients' words

"No communication between doctors, nurses so I was left to lay there hearing different stories and reasons what was going on."

— Trustpilot reviewer regarding Mercy Health experience

"Dr Sanchez is thorough in her examination. Most important she does not rush the visit. She provides an excellent summary of the visit."

— Birdeye reviewer regarding Mercy Health Internal Medicine

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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