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Baylor Scott & White Primary Care

Family Medicine • Mansfield, TX

★★★★★4.9/5943 reviews across 3 platforms

Ratings by platform

  • BSW Health Official Site: 4.9/5 (744 reviews)
  • Birdeye: 4.7/5 (179 reviews)
  • WebMD Care (for provider Brenna Blackwell, FNP): 5.0/5 (20 reviews)

What patients say

Patients praise

  • friendly and professional staff
  • thorough and effective care
  • attentive providers who listen to concerns
  • efficient and knowledgeable communication
  • clean facilities

Common complaints

  • some reviews suggest waiting times can be long (implied by "in and out in 2 1/2 hours" as a positive)

In patients' words

"I really like them and been with them for years. Friendly staff, usually fast, and the doctors are great!"

— Birdeye Review

"I love the fact the Brenna Blackwell listens to all your concerns and addresses them."

— WebMD Care Review

"Great patient services, friendly staff, clean facilities"

— WebMD Care Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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