Psychiatry & Psychology - Mankato - Mayo Clinic Health System
Psychiatry • Mankato, MN
Ratings by platform
- HCAHPS Patient Satisfaction Surveys: 65% of patients definitely recommend the hospital (based on HCAHPS surveys) (300+ respondents per survey metric)
- Rehab.com / Google Aggregate: 3.2/5 stars (155 reviews)
- MedicalRecords.com: 2.9/5 stars (46 reviews)
- Birdeye (Emergency Room specifically): 3.3/5 stars (190 reviews)
What patients say
Patients praise
- some patients find individual providers compassionate and knowledgeable
- welcoming and friendly staff in certain departments
- general high hospital rating (four-star status) for overall experience
- attentive care for specific medical crises or emergencies
Common complaints
- long wait times for appointments and care
- reports of unprofessional, dismissive, or unorganized staff behavior
- difficulties with communication and portal messaging responsiveness
- facility environment concerns such as temperature and sanitation issues
- dissatisfaction with medication management or treatment plans
In patients' words
"They're really attentive and understanding. I've had panic attacks that landed me in the hospital and they've always made me feel comfortable and listened to my needs. Very sweet and understanding staff and social workers! Mental health-- in my experience-- is something they take very seriously : )"
— MedicalRecords.com reviewer"I was seen in the Er for allergic reaction to an anabiotic, it took the Mankato GI department 8 days to get me something. They completely ignored all calls and portal messages... Mayo at it finest!!!!!"
— LocalityBiz reviewer"If I could give a Zero star I would the so called Dr Seiler actually stop seeing me took me off my meds all because I have 2 jobs and and 3 kids and kept missing appointments... Very unorganized barely talk to you for 3 more minutes..."
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