Family Medicine Residency (Mankato, Minnesota)
Family Medicine • Mankato, MN
Ratings by platform
- MedicalRecords.com: 2.9/5 stars (46 reviews)
- Hospital Cost Compare (HCAHPS): 62% of patients rate 9 or 10/10 (Sample size 300+)
What patients say
Patients praise
- Many patients report professional, helpful, and friendly staff and doctors
- High percentage of patients (over 60%) rate the hospital 9 or 10 out of 10
- Positive experiences with emergency department efficiency and mental health services reported by some patients
- Strong doctor-patient communication ratings (76% of patients report doctors 'always' communicate well)
Common complaints
- Long wait times for appointments and in the emergency department
- Concerns regarding staff responsiveness to portal messages and phone inquiries
- Specific complaints about cleanliness in certain hospital areas
- Dissatisfaction with coordination of care and follow-up communication
In patients' words
"Nursing doctors and staff are all very friendly and very helpful. ... I am giving a five star because they are overallly very professional."
— Patient review on LocalityBiz"I was seen in the Er for allergic reaction to an anabiotic, it took the Mankato GI department 8 days to get me something. They completely ignored all calls and portal messages..."
— Patient review on LocalityBiz"They're really attentive and understanding. I've had panic attacks that landed me in the hospital and they've always made me feel comfortable and listened to my needs."
— Patient review on MedicalRecords.comMore clinics in Mankato
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