Urology Services | Marquette & Hancock, MI - UP Health System
Urology • Manistee, MI
Ratings by platform
- UP Medical Group official site: 4.8/5 (59 ratings) for Hancock Urology providers (59)
- UP Medical Group official site: 4.7/5 to 4.9/5 (various providers) for Marquette Urology providers (601-683 ratings)
- Healthgrades (Dr. Brian Odom): 2.2/5 (4 written reviews)
- Healthgrades (Dr. Diane Young): 4.2/5 (5 reviews)
- Vitals (Dr. Stephen Lipson): 4.9/5 (7 ratings)
What patients say
Patients praise
- Generally high numerical ratings for individual urology providers (many 4.5+ out of 5)
- Providers described as compassionate, knowledgeable, and efficient by many patients
- Positive feedback on thorough explanations and patient-centered care from certain doctors
- High hospital recommendation rates for UP Health System-Portage
Common complaints
- Reports of long wait times for appointments and in the exam room
- Complaints regarding poor communication, vague explanations, or lack of professionalism from some providers
- Dissatisfaction with administrative/customer service staff responsiveness and demeanor
- Issues with equipment availability during procedures
In patients' words
"My husband and I had to wait for Odem in the exam room, my husband exposed, for 45 minutes... DR was vague and unprofessional."
— Healthgrades (Patient review for Dr. Brian Odom)"Treated me as though I was an intelligent member of my medical team. The visit was not rushed. Questions were answered. I felt valued."
— Healthgrades (Patient review for Dr. Diane Young)"Dr. Lipson is one of the best doctors in his field. He listens, he informs, and most of all compassionate. I trust him to continue to maintain my health and quality of life."
— Vitals (Patient review for Dr. Stephen Lipson)"Absolute most rude customer service I have ever experienced! I was asking for a certain provider and the lady on the phone did not even listen to me."
— Yelp (User review for UP Health System - Marquette)More clinics in Manistee
Munson Healthcare Manistee Community Health Center Urology
Patients praise: thoroughness of care · ability to answer questions.
Coastal Woods Vision | Schedule Your Eye Exam Today
Patients praise: Professional and friendly staff · Thorough eye exams.
The Cancer & Hematology Centers: CHC
Patients praise: Dedicated, compassionate, and kind nursing and medical staff · High level of medical expertise and professionalism from specific doctors.
Manistee Wound & Hyperbaric Center - MI - Specialty care clinic
Patients praise: High patient satisfaction scores regarding provider communication and care quality. · Professionalism and friendliness of medical staff..
Manistee Primary Care - Munson Healthcare
Patients praise: High average patient satisfaction ratings for individual providers (e.g., typically 4.7 to 4.9 out of 5 stars on the official health system provider pages). · Comprehensive and coordinated care model..
Comparing your options?
Browse other Urology clinics, or filter by state and specialty to compare patient ratings.