The Cancer & Hematology Centers: CHC
Oncology • Manistee, MI
Ratings by platform
- Birdeye (Grand Rapids location): 4.9/5 (228)
- Birdeye (Norton Shores location): 4.8/5 (391)
- Birdeye (Roseville location): 4.9/5 (521)
What patients say
Patients praise
- Dedicated, compassionate, and kind nursing and medical staff
- High level of medical expertise and professionalism from specific doctors
- Clean and well-maintained facilities
Common complaints
- Billing and payment department issues, including double billing and difficulty reaching representatives
- Long wait times for appointments and blood draws
- Communication lapses, including unreturned phone calls and lack of follow-up on test results
- Frustration with administrative processes and scheduling
In patients' words
"Great place . Butt there billing department is a joke becarful they will double bill you and even if you have proof they will still bill you."
— Birdeye review"Dr Alguire is amazing. Not only knowledge in type of cancers but also treatments modality. The lab and infusion areas are staffed with the most kind and well trained staff."
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