Our Services - Centra Wellness Network
Mental Health Counseling • Manistee, MI
Ratings by platform
- Rehab.com, USCompanies.net: Approximately 2.3 out of 5 stars based on small sample sizes (e.g., 3 reviews on respective platforms) (Limited public online reviews (typically around 3 per platform))
What patients say
Patients praise
- High reported satisfaction rates in formal organization surveys
- Appreciation for 24-hour crisis intervention services
- Supportive and caring staff interactions reported by some clients
- Strong community satisfaction regarding school-based preventive services
- Professional accreditation for service standards
Common complaints
- Perceived understaffing leading to long wait times for appointments
- Difficulties scheduling appointments with psychiatrists and therapists
- Reports of high staff turnover and limited provider availability
- Complaints regarding administrative accessibility and perceived lack of responsiveness
In patients' words
"The problem is, they are very understaffed. So understaffed, it takes 6-8 weeks just to get an appointment with a psychiatrist... Despite being good at what they do, there's really no point when your not even getting any treatment at all."
— USCompanies.net review"Clients offered gratitude to the staff, describing them as personable and caring. They expressed much appreciation for the staff... Clients described the staff as being 'amazing.'"
— Centra Wellness organizational documentationMore clinics in Manistee
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