manchester connecticut outpatient mental health services - CHR
Mental Health Services • Manchester, CT
Ratings by platform
- Birdeye (Aggregated): 3.6 out of 5 stars (126 reviews)
- Detox To Rehab: 1.6 out of 5 stars (5 reviews)
What patients say
Patients praise
- some staff described as caring, professional, and understanding
- comprehensive range of services including therapy, psychiatry, and pharmacy in one location
- helpful support groups and clubhouse programs
Common complaints
- concerns regarding billing issues and insurance processing
- reports of unprofessional, rude, or judgmental staff behavior
- frustration with staff turnover and therapist continuity
- dissatisfaction with long wait times and intake procedures
- perception that the organization prioritizes profit over patient care
- issues with medication management and communication with providers
In patients' words
"The staff i dealt with were very nice and understanding. They genuinely cared about my difficult situation and I really appreciate the professional attention from everyone of the staff"
— Birdeye User Review"It has been a year since I've been to CHR. It's taken this long to come to terms with how badly treated I was. I'll just say that CHR is a business not a place to get therapy. They never did get my billing right and put a lot of stress on me."
— Detox To Rehab User Review"Therapist turn over rate is high, i get comfortable with one then they are gone. After how they delt with my husband ill never recommend. They do not know how to deal with people with mental health"
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