Geriatric Care | hartfordhealthcaremedicalgroup.org
Geriatric Medicine • Manchester, CT
Ratings by platform
- Healthgrades (Dr. Michael Underwood): 3.4 out of 5 stars (21 ratings)
- WebMD (Dr. Roula Rizk): 4.5 out of 5 stars (39 ratings)
- WebMD/Vitals (Dr. Michael Underwood): 2.9-3.0 out of 5 stars (16 ratings)
What patients say
Patients praise
- Positive experiences cited regarding thoroughness, efficiency, and calm demeanor of specific physicians
- Appreciation for clear explanations and providers who take time to listen
- Strong support and positive feedback for geriatric-focused services, such as the Center for Healthy Aging and in-home assessments
Common complaints
- Some patients report issues with bedside manner and communication, such as feeling rushed or not listened to
- Isolated reports of perceived medical misdiagnosis or improper treatment
- Concerns regarding billing and payment arrangements with the larger health system
- General dissatisfaction with administrative or service-related issues, such as communication after an injury
In patients' words
"Truly excellent physician. Takes the time to listen, explains well, and doesn't over-prescribe. Best Doctor I've ever had."
— Healthgrades review for Dr. Michael Underwood"Terrible bedside manner. Didn't listen or ask details about injury. I will never return."
— Vitals review for Dr. Michael UnderwoodMore clinics in Manchester
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