Urgent Care in Manassas, VA| Inova
Urgent Care • Manassas, VA
Ratings by platform
- Zocdoc: 4.63/5 (41 reviews) (41)
- Solv Health: 5.0/5 (4 reviews) (4)
- Google: 4.6/5 (64 reviews) (64)
- Birdeye: 2.1/5 (36 reviews) - Note: specifically Inova Cares for Families (36)
What patients say
Patients praise
- Efficient and prompt service for many patients
- Clean and modern facility environment
- Kind, knowledgeable, and attentive medical providers and staff
- Convenient online check-in and scheduling process
- Extended operating hours (evenings/weekends)
Common complaints
- Billing department issues and confusion
- Staff unprofessionalism or perceived rudeness in some cases
- Communication difficulties, particularly regarding phone accessibility and referrals
- Reports of significant wait times despite having appointments
- Difficulty scheduling appointments or reaching office staff
In patients' words
"I was so impressed by this practice. The staff was warm and gracious and very knowledgeable. And guess what...they took the time to talk to you! All my symptoms were addressed and discussed..."
— Patient review on MapQuest"There is nothing special about INOVA Urgent Care. It's average not great not bad. The billing department is a nightmare. I'm on Medicare so I went in there and was billed by them because I had..."
— Patient review on YelpMore clinics in Manassas
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