Manassas, Fairfax & Gainesville
Sports Medicine • Manassas, VA
Ratings by platform
- Birdeye (Inova Primary Care - Gainesville): 2.3/5 stars (93 reviews)
- Birdeye (Allergy & Asthma Center of Manassas): 3.8/5 stars (47 reviews)
- Washington Consumers' Checkbook (Novant Health Prince William Medical Center): 64% superior rating (140 reviews)
- Vivian Health (Novant Health UVA Health System Prince William Medical Center): 4.4/5 stars (15 reviews)
- Yelp (Fairfax Health Center): 2.5/5 stars (99 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical care providers
- Efficient service at certain urgent care locations
- Supportive labor and delivery experiences at specific facilities
- Accessible locations and proactive long-term care management
Common complaints
- Complaints regarding billing transparency and financial aid processes
- Reports of rude or unhelpful front-desk and administrative staff
- Long wait times at urgent care and hospital triage areas
- Difficulty communicating with providers or receiving timely responses
In patients' words
"Inova will not provide service without the patient signing an IPAD form saying they will pay whatever the insurance doesn’t. Then they proceed to do unauthorized testing and evaluations requiring you to pay full price. Customer service is a joke."
— Birdeye Review of Inova Primary Care - Gainesville"Billing staff are terrible. They sent me bills despite me having called several weeks ago and spoken to an agent who said she would place a hold on the account."
— OpenGovCA Review of Novant Health UVA Prince William Medical Center"The few less-than-perfect moments were far outweighed by the respectful care, attention to my birth plan, and genuine kindness from most of the staff."
— Literately Kmi Blog Review of Fair Oaks INOVA DeliveryMore clinics in Manassas
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