Internal Medicine Manassas
Internal Medicine • Manassas, VA
Ratings by platform
- Birdeye: Approximately 3 stars (varies by platform) (61 reviews (Birdeye))
- Healthgrades: 2.9 out of 5 stars (30 reviews)
- WebMD: 4.5 out of 5 stars (31 ratings)
- Healthgrades (Dr. Thomas Dotson): 4.8 out of 5 stars (146 ratings)
What patients say
Patients praise
- Doctors are described as caring, patient, and good listeners
- Providers are seen as thorough and professional in medical care
- Easy appointment scheduling for some patients
- Appreciation for long-term care and consistency in treatment
Common complaints
- Rude, disrespectful, or unprofessional front desk staff
- Billing errors and insurance verification issues
- Negative experiences with office management/policies
- Some patients report feeling embarrassed or treated poorly in public areas of the office
In patients' words
"Dr. Kim is very thorough and also a great listener. He takes his time during every visit and explains his thoughts and what he thinks will work best for me. He’s attentive and empathetic. The best PCP I’ve had."
— Birdeye Review"Very disappointed with the rude attitude of receptionist and staff... This treatment was very embarrassing... I left a voice message for the nurse and complained about the treatment by the front desk staff. I let them know that they had lost three patients (my wife, son, and me) for their terrible treatment of a long-term patient."
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