Northern Virginia Family Medicine: Family Physician in ...
Family Medicine • Manassas, VA
Ratings by platform
- LocalGuideWorld: 4 out of 5 stars (aggregate) (55 reviews)
- Birdeye: 3.6 out of 5 stars (35 reviews)
What patients say
Patients praise
- Many patients report positive experiences with the medical providers, describing them as compassionate, knowledgeable, and attentive
- Some patients feel well-heard and comfortable during visits
- Appreciation for the clean and modern facility and on-site lab capabilities at some locations
- Long-term patients express loyalty and satisfaction with the continuity of care
Common complaints
- Difficulties with phone communication and getting through to staff
- Long wait times when placed on hold
- Reports of unresponsiveness or slow response times regarding medical test results and appointments
- Dissatisfaction with administrative processes and billing-related policies
- Occasional concerns regarding staff professionalism and attention to detail
In patients' words
"The providers, lab, and other medical staff are wonderful. However, the front desk is absolutely awful. When I call to try and make an appointment, they immediately place you on hold, most times without even telling you."
— LocalityBiz User Review"Dr Parimal Desai and his staff have been my primary care providers for years. They’re first rate, extremely knowledgeable and compassionate. They’ve diagnosed and helped me successfully deal with two serious medical problems."
— Northern Virginia Family Medicine Testimonial"This office has illegal medical practices. They mix up patient files and issue incorrect prescriptions. It takes months to receive a returned phone call regarding urgent medical issues."
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