Bull Run Family Medicine Manassas
Family Medicine • Manassas, VA
Ratings by platform
- RateMDs: 2.8/5 (23 reviews)
- Yelp / Yahoo / Apple Maps aggregate: Low aggregate rating (e.g., ~1.8-2.0/5) (61 reviews)
What patients say
Patients praise
- highly-rated individual providers (e.g., Dr. Michael Perez) who are described as professional, knowledgeable, and attentive
- availability of same-day appointments
- good overall medical care from certain practitioners
Common complaints
- rude, unprofessional, or disinterested front desk and nursing staff
- long wait times for phone appointments
- instances of scheduling errors or appointment confusion
- reports of feeling rushed or dismissed during provider visits
In patients' words
"The front desk staff is awful. They refuse to help, and then sit and whisper to each other and laugh. The doctors are pretty decent though. Perhaps the doctors should reconsider who's representing them at the front desk."
— RateMDs user review"Providers are excellent! Lab was excellent! Receptionist was blatantly rude, angry and unprofessional to my wife and daughter, twice on the same visit. Very disappointing."
— Public online review"Dr. Perez is truly the best. I visited several places before finding him, and there is no comparison. He is the only doctor who truly takes his time, never feels rushed, and explains everything clearly."
— Healthgrades user review (specific to Dr. Michael Perez)More clinics in Manassas
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