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UCLA Health Malibu Family Medicine, Internal Medicine & Pediatrics

PediatricsMalibu, CA

★★★★★4.5/531 reviews across 2 platforms

Ratings by platform

  • Healthgrades / Vitals: 4.5/5 (Dr. Ashley Bateman) (29 on Healthgrades, 25 on Vitals)
  • Yahoo Local: 5/5 (2 reviews)
  • BusinessYab: N/A (General praise) (4 reviews)

What patients say

Patients praise

  • caring and thorough medical care
  • compassionate and professional staff/physicians
  • efficient results reporting
  • positive experiences with specific doctors like Dr. Patricia McDermott and Dr. Ashley Bateman
  • clean and organized environment

Common complaints

  • long wait times
  • difficult to schedule appointments
  • concerns about bedside manner and listening to patient concerns
  • reports of feeling rushed during appointments
  • some staff/phone communication issues

In patients' words

"Excellent Healthcare Team from Doctors, Nurses, X-ray Techs and the entire staff. Great Service. Friendly. Professional. Clean and organized."

BusinessYab review

"Awful doctor! Be prepared to wait 3 hours to see her. She has no bedside manner and is not approachable. Go see anyone else but her."

Healthgrades review of Dr. Ashley Bateman

"Dr. McDermott is incredibly compassionate, patient, thorough, kind, and respectful. She was really understanding of my history of medical trauma / ptsd and adjusted her care accordingly."

Yahoo Local review of Dr. Patricia McDermott

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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