Malibu Family & Internal Medicine and Pediatrics - UCLA Health
Pediatrics • Malibu, CA
Ratings by platform
- UCLA Health (Immediate Care location): 4.9/5 (436 ratings)
- Yahoo Local: 5.0/5 (2 reviews)
What patients say
Patients praise
- attentive, kind, and professional staff interactions
- thorough clinical care from various physicians and support teams
- efficient and clean office environment
- positive experiences with specific doctors mentioned by name for their compassion and responsiveness
Common complaints
- reports of long wait times
- concerns regarding bedside manner and lack of empathy with specific providers
- allegations of misdiagnosis and inadequate follow-up care
- difficulties in reaching staff via phone and navigating the complaint resolution process
In patients' words
"The staff is so attentive and kind. Thank you so much for everything you do!"
— BusinessYab (User Review)"Awful doctor! Be prepared to wait 3 hours to see her. She has no bedside manner and is not approachable. Go see anyone else but her."
— Healthgrades (User Review of Dr. Ashley Bateman)"Dr. McDermott is incredibly compassionate, patient, thorough, kind, and respectful. She was really understanding of my history of medical trauma / ptsd and adjusted her care accordingly."
— Yahoo Local (User Review)More clinics in Malibu
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