Bowen Hefley Orthopedics | Little Rock, AR
Orthopedics • Magnolia, AR
Ratings by platform
- rater8 (verified patient reviews): 4.91/5 (~6,400 ratings)
- Dr. William Hefley (rater8): 4.8/5 (446 ratings)
- Dr. Scott Bowen (rater8): 4.9/5 (781 ratings)
- WebMD: 4.5/5 (70 ratings)
What patients say
Patients praise
- Professional and knowledgeable medical staff and surgeons
- Positive surgical outcomes for many patients, including hip, knee, and shoulder replacements
- Friendly, efficient office staff and well-managed appointment scheduling
- Strong communication and bedside manner, with doctors who listen to patient concerns
Common complaints
- Billing and administrative complaints, specifically concerning alleged double-billing of elderly patients and refund delays
- Reports of negative post-surgical outcomes and communication issues during discharge
In patients' words
"He was great, he explained everything that was going on and informed me of how my surgery is going to go and made me feel better about the outcome of my situation with my knee."
— rater8 patient review for Dr. William Hefley"Both hips required full replacement and I now enjoy my ability to be mobile without severe hip joint pain."
— rater8 patient review for Dr. Scott Bowen"ELDER FRAUD they double bill the elderly and then you cannot get a refund."
— Yelp user review for Bowen Hefley OrthopedicsMore clinics in Magnolia
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