Sleep Disorders Center at Summit Medical Group
Sleep Medicine • Madison, NJ
Ratings by platform
- Better Business Bureau (BBB): 1.06/5 (average across BBB profile for Summit Health) (multiple (BBB))
- LocalityBiz/Local business directories: 1-2 star reviews common for specific experiences mentioned in directory listings (multiple (LocalityBiz))
What patients say
Patients praise
- some patients reported friendly staff at the pulmonary and sleep office
Common complaints
- reports of rude and unprofessional staff and management
- difficulties in scheduling appointments and poor communication
- allegations of negligence in medical care and poor coordination of services
- complaints regarding the efficiency and outcomes of sleep studies in the in-lab setting
In patients' words
"Very disappointing experience with Summit Health. Appointments were not kept as scheduled, causing unnecessary delays and inconvenience. The customer service was rude and unprofessional... I would not recommend this practice based on the lack of professionalism and customer care."
— Better Business Bureau (BBB) user review"Rude staff. They refuse to help me get the CPAP they ordered 7 months ago. Summit Medical cares so little for their patient' health that they refuse to help."
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