Atlantic Medical Group Pulmonology, Sleep, Allergy & ...
Pulmonology • Madison, NJ
Ratings by platform
- Atlantic Health Provider Page: 4.9/5 (518 ratings (163 reviews) for a specific provider within the group)
- Birdeye (Boonton location): 4.4/5 (43 reviews)
- Birdeye (Westfield/Summit location): 3.7/5 (27 reviews)
What patients say
Patients praise
- High patient satisfaction with specific doctors and PAs, often receiving 4-5 star ratings for individual care
- Knowledgeable and professional medical providers who show empathy and concern
- Effective use of patient portals for communication and reports
- Successful and clear treatment advice from specialists
Common complaints
- Difficulty scheduling appointments and long wait times for available slots
- Administrative and billing issues, including incorrect diagnosis codes and unclear charges
- Occasional reports of rude or dismissive office staff at various Atlantic Medical Group locations
- Coordination challenges between different departments or offices
In patients' words
"Overall an excellent experience. ... Good communication and concern about my feelings."
— Atlantic Health patient review for an AMG provider"My husband has been a loyal patient to this office for twenty years. This week he was informed by the office that he was no longer allowed to be accepted as a patient because his insurance wasn't paying the invoices. After a couple calls, he found out that Atlantic Health was not submitting the claims correctly..."
— Birdeye review for AMG Boonton"The PCP... was helpful and compassionate. However, scheduling an appointment is a nightmare. It takes the staff a very long time to answer the phone..."
— LocalityBiz review for AMG WarrenMore clinics in Madison
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