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Madison Regional Health System

Physical Therapy • Madison, SD

★★★☆☆3.1/531 reviews across 2 platforms

Ratings by platform

  • MyCaringPlan: 3.1/5 (31 reviews)
  • Healthgrades (overall hospital patient experience)

What patients say

Patients praise

  • internal staff appreciation for the rehabilitation and physical therapy teams
  • availability of diverse rehabilitation services including physical, occupational, speech, and massage therapy
  • local access to care as a critical access hospital

Common complaints

  • reports of billing and pricing concerns
  • some negative patient experiences with administrative and nursing communication
  • general system-wide patient experience ratings slightly below national averages on some platforms

In patients' words

"I have billing errors, dosage errors, very long wait times for an appointment and the service people are all just out of school..."

— A-Better-Place.com user review

"We celebrate the effective, compassionate, and skillful care of Physical Therapy, Occupational Therapy, and Speech Therapy Rehabilitation Services staff."

— Madison Regional Health System official website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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