Mercer Medicine Downtown Macon - Clinic - privia health
Multi-Specialty Clinic • Macon, GA
Ratings by platform
- Facebook: 84% recommend (26 reviews)
- WebMD (for a specific provider at the location): 4.5/5 stars (14 ratings)
- Yelp/Apple Maps: 3.7/5 stars (3 reviews)
What patients say
Patients praise
- Some patients appreciate attentive care from specific providers
- General acknowledgement of the clinic's multi-specialty, one-stop-shop model
- Some staff members, such as front desk personnel, have been noted as pleasant in certain interactions
Common complaints
- Reports of unprofessional or rude office staff
- High turnover of providers (specifically cited in psychiatric care)
- Concerns regarding billing practices, duplicate charges, and insurance processing issues associated with Privia Health systems
- Dissatisfaction with medical care, including reports of misdiagnosis or lack of thorough attention
In patients' words
"While I have no complaints about the front desk staff, I have had a new psychiatrist assigned to me 4 times since 2020, each one leaving or moving on."
— Yelp/Apple Maps review for Mercer Medicine Macon"The nurses are rude and VERY unprofessional. They tell lies on the doctor. They do not care about the patients."
— Healthgrades review for Mercer Medicine, MaconMore clinics in Macon
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