Services & Centers : Navicent Health Specialties, Macon, Georgia
Multi-Specialty Clinic • Macon, GA
Ratings by platform
- Birdeye: 2.5 out of 5 stars (833 reviews)
- ComplaintsBoard: 1.0 out of 5 stars (2 reviews)
- U.S. News & World Report (Patient Experience Score): 2 out of 5 stars (N/A)
- Yelp: 1.8 out of 5 stars (29 reviews)
- Vivian Health: 3.9 out of 5 stars (32 reviews)
What patients say
Patients praise
- Professional and caring staff in specific departments (e.g., Rehabilitation)
- Efficiency in emergency department processes for some patients
- Appreciation for respectful treatment and comfort during hospital stays
Common complaints
- Dissatisfaction with staff responsiveness and communication
- Concerns regarding facility cleanliness and bedside manner
- Reports of long wait times and issues with appointment scheduling/administrative processes
- Some patients reported poor quality of care and safety concerns
In patients' words
"During this period, I was treated with respect by the doctors and all hospital staff... They kept me as comfortable as possible."
— Birdeye review for Atrium Health Navicent The Medical Center"Please never come here if you are struggling with mental healthy. They will leave you to die in the room alone if they could. No one cares about you or your mental health and it is sickening."
— Birdeye review for Atrium Health Navicent The Medical Center"My stay at Nav Rehab was exceptional. Both day and night shift staff were professional and caring with regard to my..."
— Atrium Health Navicent Rehabilitation Hospital websiteMore clinics in Macon
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