Mercer Medicine Downtown Macon
Multi-Specialty Clinic • Macon, GA
Ratings by platform
- Facebook: 84% recommend (26 reviews)
- Apple Maps/Yelp: 3.7/5 stars (3 reviews)
- Yelp (Macon Campus): 1/5 stars (1 review)
What patients say
Patients praise
- Some positive experiences with front desk staff
- 84% recommendation rate on Facebook based on a small sample size
Common complaints
- Rudeness and unprofessional behavior from nursing and reception staff
- Frequent turnover of providers leading to lack of continuity in care
- Long wait times for appointments
- Concerns regarding quality of care and patient communication
In patients' words
"The lack of professionalism here is disgusting. Waited 45 minutes after appointment time to be seen. Receptionist was rude on the phone when setting up the appointment."
— Yelp user review"The nurses are rude and VERY unprofessional. They tell lies on the doctor. They do not care about the patients."
— Healthgrades user review"While I have no complaints about the front desk staff, I have had a new psychiatrist assigned to me 4 times since 2020, each one leaving or moving on."
— Yelp user reviewMore clinics in Macon
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