Salem Hospital, Blood Draw Lab (Lynn) - Mass General Brigham
Pathology/Lab Services • Lynn, MA
Ratings by platform
- LocalityBiz: 1 out of 5 stars (based on specific negative reviews) (Multiple reviews cited in the dataset)
What patients say
Patients praise
- Professional staff interactions reported by some patients
- Comprehensive outpatient care services available in one location
- General positive reputation for the broader healthcare center outside of lab-specific issues
Common complaints
- Long wait times for appointments and walk-ins
- Dissatisfaction with the requirement to have a pre-booked appointment for labs even when already on-site for other medical services
- Understaffing concerns leading to delays for patients with physical pain or mobility issues
In patients' words
"The labs system they have here needs improvement. I came from an appointment upstairs where my excellent doctor ordered labs. So I went downstairs to labs and was told I’d have to make an appointment or wait and hour and a half. This is not acceptable..."
— LocalityBiz Reviewer: Derek G"I had an 11:40 appointment today for bloodwork in the lab. I waited patiently in the waiting room and was finally called in at 12:20... Only 1 lab tech was working. Overworked and understaffed."
— LocalityBiz Reviewer: Heather Rose ScanlanMore clinics in Lynn
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