OrthoVirginia Lynchburg Clinic, Therapy, Ortho On Call ...
Sports Medicine • Lynchburg, VA
Ratings by platform
- Birdeye (OrthoVirginia Lynchburg): 4.6/5 stars (4,569 reviews)
- Birdeye (OrthoVirginia Physical Therapy: Lynchburg): 3.0/5 stars (9 reviews)
What patients say
Patients praise
- Skilled and knowledgeable physicians and therapists
- Successful surgical outcomes for some patients
- Compassionate care reported in specific urgent and post-surgical situations
- Appreciation for personalized physical therapy programs by some patients
Common complaints
- Difficulty reaching staff by phone and long wait times for appointments
- Perception of a factory-like or impersonal patient care experience
- Dissatisfaction with physical therapy protocols and therapist engagement
- Issues with billing and communication regarding insurance coverage
- Reports of diagnostic errors in urgent care settings
In patients' words
"It's been 2 hours now I've been on hold, and I CANNOT get a hold of a human being. I've left a phone message, I've left my number for a call back, their message keeps saying they will be with me in a moment, but they lie."
— Patient review, Birdeye"It seemed like a factory and I was on a one-size fits all plan. My physical therapist was clearly multi-tasking... during my time with her."
— Patient review, LocalityBiz"Dr Cox is amazing! He has excellent bedside manner. He explained everything he was doing and made me feel very at ease."
— Patient review, Loc8NearMeMore clinics in Lynchburg
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