Johnson Health Center: Home
Occupational Health • Lynchburg, VA
Ratings by platform
- Birdeye: 4.1 out of 5 stars (based on 468 reviews) (468 reviews)
What patients say
Patients praise
- Staff and physicians are described as knowledgeable, caring, and professional by many patients
- Accessible care that accepts a wide range of insurance plans and offers services for uninsured/underinsured patients
- Comprehensive services including primary care, dental, and behavioral health
- Convenient location and community-focused approach
Common complaints
- Difficult to schedule appointments and long wait times
- Inconsistent experiences with staff and physician turnover
- Complaints regarding administrative processes, such as record requests
- Some reports of dissatisfaction with diagnostic quality or feeling rushed during visits
In patients' words
"The staff and doctors are very helpful and courteous to my needs . They were very attentive and answered all my questions and they explained everything in great detail and I understood all answers and questions."
— LocalityBiz Review"I've been with Johnson for over 10 years and the quality has gone down so much... The customer service is awful and the physicians keep changing."
— LocalityBiz Review"The wait is usually long... (35 minutes isn't uncommon) but the staff are amazing. My oldest child panics when it comes to needles, the staff are calm and professional when dealing with a hysterical 8 year old."
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