Rural Health Clinics (RHCs) Overview
Rural Health Clinic • Ludington, MI
Ratings by platform
- Birdeye/Google: 2.7 out of 5 stars (60 reviews)
What patients say
Patients praise
- polite and professional staff experiences reported by some patients
- efficient and quick visits for certain routine care or urgent needs
- some providers noted for being approachable, down-to-earth, and thorough
Common complaints
- long wait times for appointments and walk-ins
- perceived lack of compassionate care and dismissive bedside manner from some providers
- inaccessible communication, including unhelpful reception staff and difficulty reaching clinics by phone
- frustration regarding billing and perceived profit-over-patient priorities
In patients' words
"What a joke. They can make me wait in the lobby room for 20 - 30 minutes after my appointment time, but I show up 7 minutes late and they cancel my appointment and wont see me."
— Birdeye (Mercy Health Urgent Care - Ludington)"Staff is always very polite and easy to work with. If you have a problem with them..it was probably you that starting the downfall... Dr. Brent Johnson is very down to earth..."
— LocalityBiz (Trinity Health Medical Center)"The idea of having to take kids to the walk in clinic makes me cringe... My daughter is 2 and they had us in and out within 45 minutes. Staff was friendly and professional."
— LocalityBiz (Corewell Health Ludington Hospital Walk-In Clinic)More clinics in Ludington
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Smith Family Dentistry | Ludington, Michigan
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