Trinity Health Medical Group, Cardiology - Ludington
Cardiology • Ludington, MI
Ratings by platform
- Ratings.MD (Trinity Health Michigan Cardiology): 4.9 out of 5 (10,585 verified ratings)
- Ratings.MD (Dr. Eric Shafer): High (specific comments generally positive) (102 ratings, 35 comments)
What patients say
Patients praise
- Physicians described as attentive, compassionate, and skilled at explaining conditions
- Strong positive feedback for specific providers such as Dr. Eric Shafer, including appreciation for his listening skills and thoroughness
- High overall rating for Trinity Health Michigan Cardiology as a system in verified surveys
Common complaints
- Difficulties with phone communication, including long hold times and inability to reach staff
- Reports of rude, unprofessional, or dismissive staff and physician behavior
- Issues with appointment scheduling and delays in receiving test results or care plans
- Concerns regarding medical care quality and patient handling at the broader Trinity Health Ludington facility
In patients' words
"Dr. Shafer is the best. Knows his stuff. Knows how to connect and see me, not just as a cardiac problem but as a patient."
— Ratings.MD (Dr. Eric Shafer)"One of the most unprofessional experiences I have ever had with medical professionals and I will never go back to that place."
— LocalityBiz (Trinity Health Medical Center - Ludington)More clinics in Ludington
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