
Trinity Health Medical Group, Cardiology
Cardiology • Ludington, MI
Ratings by platform
- Ratings.MD (Trinity Health Michigan Cardiology): 4.9/5 (10,585 reviews)
What patients say
Patients praise
- Physicians described as attentive, compassionate, and skilled at explaining conditions
- Strong positive feedback for specific providers such as Dr. Eric Shafer, including appreciation for his listening skills and thoroughness
- High overall rating for Trinity Health Michigan Cardiology as a system in verified surveys
Common complaints
- Difficulties with phone communication, including long hold times and inability to reach staff
- Reports of rude, unprofessional, or dismissive staff and physician behavior
- Issues with appointment scheduling and delays in receiving test results or care plans
- Concerns regarding medical care quality and patient handling at the broader Trinity Health Ludington facility
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