Trinity Health Medical Group, Primary Care - Ludington
Pediatrics • Ludington, MI
Ratings by platform
- Official Trinity Health Michigan provider profiles: Consistently high ratings across multiple providers (typically 4.8 to 4.9 out of 5 based on hundreds of reviews) (Hundreds of reviews aggregated per provider (e.g., 300-450+ reviews per provider))
- Birdeye: 3.7 out of 5 (9 reviews)
What patients say
Patients praise
- Compassionate, kind, and attentive providers
- Effective communication and listening skills
- Professional and helpful support staff
- Comprehensive care with well-integrated systems like MyChart
- Proactive and personalized health planning
Common complaints
- Difficulty reaching staff by phone
- Lack of appointment reminders
- Long wait times for appointments or in the exam room
- Occasional frustration with medical decisions regarding prescriptions or treatment plans
In patients' words
"I've never felt as welcomed, valued, and truly heard as I did during my initial visit... Nicole didn’t just focus on my immediate health concerns; she provided a proactive plan... If you’re looking for a healthcare provider who truly listens, makes you feel seen, and cares deeply, I can’t recommend Nicole Towns, NP, highly enough."
— Patient review for Nicole Towns, NP"Sometimes the wait is a bit long but Dr Cooney is worth the wait. He doesn't rush me and I am sure he extends the same courtesy to the other patients under his care."
— Patient review for Dr. John Cooney, DO"They get worse and worse as time goes on. Can't get through to a live person, they don't send out appointment reminders. Different doctor it is."
— Patient complaint reviewMore clinics in Ludington
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Patients praise: compassionate care · good with children and teenagers.
Corewell Health Ludington Hospital Primary Care - Lawndale
Patients praise: Professional and friendly staff in some departments · Efficient and timely service for walk-in or specific care visits.
Trinity Health Medical Group, Cardiology - Ludington
Patients praise: Physicians described as attentive, compassionate, and skilled at explaining conditions · Strong positive feedback for specific providers such as Dr. Eric Shafer, including appreciation for his listening skills and thoroughness.
Smith Family Dentistry | Ludington, Michigan
Patients praise: kind and communicative staff · comfortable and relaxed environment.
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