Federally Qualified Health Centers
Federally Qualified Health Center (FQHC) • Ludington, MI
Ratings by platform
- Trinity Health official site and Ratings.MD: 4.9/5 (487 ratings) for Trinity Health Medical Group, Primary Care - Ludington (155 comments for specific provider Brent Johnson, PA-C)
- Birdeye (Trinity Health Medical Group, Primary Care - Ludington): 3.7/5 (9 reviews)
What patients say
Patients praise
- Polite and welcoming front-desk or administrative staff
- Providers described as thorough, professional, knowledgeable, and caring
- Ease of communication with specific providers who take time to listen
Common complaints
- Reports of unprofessional or dismissive demeanor by specific medical staff
- Difficulties with administrative tasks such as billing, communication, and reaching departments by phone
- Perceived lack of care or attention during patient examinations
In patients' words
"Brent takes the time to get to know his patients, and treats them like they matter."
— Ratings.MD patient review for Brent Johnson, PA-C"She gave me about 60 seconds of attention before deciding I just wanted narcotics. Completely ignoring everything I was saying and scolding me like a child."
— LocalityBiz patient review for Trinity Health Medical Center - Ludington"I received an invoice more than 2 years after the date of service due to someone's negligence. It took 4 calls over 4 days to finally talk with a person in the accounting department."
— LocalityBiz patient review for District Health Department #10More clinics in Ludington
Find a Federally Qualified Health Center - FQHC Locations
Patients praise: Polite and welcoming staff in certain departments · Convenient access for some services.
Corewell Health Ludington Hospital Primary Care - Lawndale
Patients praise: Professional and friendly staff in some departments · Efficient and timely service for walk-in or specific care visits.
Trinity Health Medical Group, Cardiology - Ludington
Patients praise: Physicians described as attentive, compassionate, and skilled at explaining conditions · Strong positive feedback for specific providers such as Dr. Eric Shafer, including appreciation for his listening skills and thoroughness.
Smith Family Dentistry | Ludington, Michigan
Patients praise: kind and communicative staff · comfortable and relaxed environment.
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