Community Dental Clinic - The Community Health Center of Lubbock
Dental • Lubbock, TX
Ratings by platform
- Birdeye: 4.3 out of 5 stars (81 reviews (on Birdeye))
What patients say
Patients praise
- Praise for specific dentists and assistants for their bedside manner and skill
- Positive experiences with efficient and friendly care for some patients
- Appreciation for the clinic's affordability and care for underinsured or low-income patients
Common complaints
- Rude or unprofessional behavior from front desk staff and security personnel
- Appointment cancellations, long wait times, and scheduling difficulties
- Concerns regarding communication, such as unreturned calls or difficulty reaching the clinic directly
- Specific reports of perceived poor patient care or neglect during procedures
In patients' words
"Dr.Onyeri was incredible very fast very sweet she got my second visit fit into one appointment. The assistant was very kind and helpful as well."
— Birdeye user review"they rescheduled my sons appointment the day before over voicemail for 2 months later because that’s the “earliest” they could get him in."
— LocalityBiz user review"Receptionist is so rude and unprofessional! Didn't help me at all with my problem and then hangs up in my face because she can't figure it out."
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