UCHealth Medical Center of the Rockies Trauma Center | Loveland
Trauma Care • Loveland, CO
Ratings by platform
- CMS HCAHPS/Momentary Labs: 4 out of 5 stars (1,817 patient surveys)
- Birdeye (Heart and Vascular Center): 4.9 out of 5 stars (162 reviews)
- MedicalRecords.com: 3.4 out of 5 stars (209 reviews)
What patients say
Patients praise
- strong nurse and doctor communication
- high patient recommendation rates (approx. 84-92%)
- quality of medical care reported by many families
- appealing facility amenities like gardens and cafeteria
Common complaints
- ER wait times and quality of care issues
- billing and administrative errors (e.g., incorrect address handling, collections practices)
- staff professionalism concerns in certain departments
- delays in scheduling and difficulty reaching appropriate departments
In patients' words
"Errors were made in the ER, almost costing me my life. The floor nursing was great — but avoid the ER."
— Unilocal review"They caused harm to my credit because I was never given the chance to make payments... I am not responsible for incorrect billing address when I changed it twice!"
— MedicalRecords.com review"My family loves this Hospital. The staff, from the Neurosurgeons to the Janitors are always so kind & caring."
— MedicalRecords.com reviewMore clinics in Loveland
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UCHealth Family Medicine - Orchards | Primary Care
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UCHealth Family Medicine - Orchards | Primary Care | Loveland
Patients praise: Attentive and thorough care · Knowledgeable and friendly staff.
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