Medical Center of the Rockies – UCHealth (138) – TSN 2025
Trauma Care • Loveland, CO
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (based on 1,817 surveys) (1,817)
- MedicalRecords.com: 3.4 out of 5 stars (209)
What patients say
Patients praise
- Compassionate, kind, and professional care from nurses and doctors
- Excellent communication in critical situations (e.g., stroke, end-of-life care)
- Well-maintained facility with pleasant outdoor spaces and cafeteria
- High recommendation rate from patients (approx. 84-85%)
Common complaints
- Staff responsiveness and help delay in the emergency room
- Billing and administrative/address update issues
- Cleanliness of bathrooms and common areas
- Unprofessional or condescending communication from specific staff members
In patients' words
"Mom, 88, has dementia, she got COVID. The care was excellent and because of dementia they provided 24 hrs caregiver support. BIG THANKS"
— Loc8NearMe user review (Dec 2025)"The floor nursing was great — but avoid the ER. They messed up in every way possible."
— Unilocal user review"Had overnight surgery stay and was very impressed. Very clean. Nursing staff was excellent efficient and friendly. Best hospital I have been too."
— MedicalRecords.com user reviewMore clinics in Loveland
UCHealth Medical Center of the Rockies Trauma Center | Loveland
Patients praise: strong nurse and doctor communication · high patient recommendation rates (approx. 84-92%).
Primary Care Providers in Loveland, Colorado, USA
Patients praise: Providers are frequently described as excellent listeners, thorough, compassionate, and knowledgeable. · Many patients highlight strong, long-term relationships with their primary care providers..
Cardiology in Loveland, CO
Patients praise: Doctors are described as knowledgeable, professional, and patient · Effective communication skills, including explaining medical information in easy-to-understand terms.
UCHealth Internal Medicine – Orchards | Primary Care
Patients praise: Attentive and compassionate providers who listen to patient needs · Welcoming environment and professional staff hospitality.
UCHealth Family Medicine - Orchards | Primary Care
Patients praise: Compassionate and attentive care from doctors and staff · Welcoming, comfortable, and professional environment.
UCHealth Family Medicine - Orchards | Primary Care | Loveland
Patients praise: Attentive and thorough care · Knowledgeable and friendly staff.
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