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Urgent Care - Health Services Los Angeles County

Urgent CareLos Angeles, CA

★★★★☆4.0/5540 reviews across 2 platforms

Ratings by platform

  • Birdeye (Optum - Los Angeles Urgent Care): 4.2/5 (487)
  • Yelp (Kaiser Permanente Urgent Care): 2.5/5 (53)

What patients say

Patients praise

  • Qualified medical professionals
  • Helpful pharmacy staff
  • Clean facilities

Common complaints

  • Long wait times for care
  • Inconsistent staff responsiveness
  • Difficulties in accessing timely medical attention

In patients' words

"Even though it's URGENT care , you will be waiting at least 3hrs in waiting room before being seen. Hopefully your urgent need it's not that urgent. Be ready to spend at least 5 hrs here."

Birdeye (Optum - Los Angeles Urgent Care)

"They were super quick and the staff from the receptionist to the RN and the MD were all super nice."

Yelp (Kaiser Permanente Urgent Care)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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