UCLA Health
Surgery (General and Specialty) • Los Angeles, CA
Ratings by platform
- UCLA Health Internal Reporting
- ComplaintsBoard: 2.0/5 (21 reviews)
What patients say
Patients praise
- Highly skilled surgeons and medical expertise
- Positive outcomes for many patients including complex surgeries
- Supportive and informative nursing staff during telehealth visits
- Thorough post-operative care and explanation of results
Common complaints
- Difficulty communicating with staff and providers outside of appointments
- Reports of unprofessional behavior and dismissiveness from some providers
- Complaints regarding administrative processes and patient experience follow-up
- Instances of diagnostic errors or perceived mishandling of care
In patients' words
"I came to UCLA Health for answers, support, and treatment. What I experienced instead was repeated dismissal, missed diagnoses, and damage that could have been prevented."
— Medium Open LetterMore clinics in Los Angeles
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