MOTI Physiotherapy - Physical Therapy Los Angeles
Physical Therapy • Los Angeles, CA
Ratings by platform
- Yelp: 4.5 out of 5 stars (150 reviews (Yelp))
- Birdeye/Google: 4.8 out of 5 stars (254 reviews (Google))
- Birdeye: 4.7 out of 5 stars (236 reviews (Birdeye))
What patients say
Patients praise
- Knowledgeable and professional staff with doctorate degrees
- Effective rehabilitation and physical therapy results
- Welcoming and supportive facility environment
- Well-organized administrative side mentioned by many patients
- Tailored treatment programs
Common complaints
- Inattentive or distracted staff during sessions
- Concerns regarding insurance authorization and billing policies
- Missed-appointment fee disputes
In patients' words
"I worked with Lorena and her assistants at MOTI for 21 weeks during my recovery. I was truly happy and appreciative of the care, kindness, support and treatment that I received."
— Birdeye/Google Review"Unfortunately, the actual therapy session was a letdown. Both my primary therapist and the coach seemed distracted and inattentive."
— Birdeye/Google Review"The staff from the front desk, to the assistants to the therapists are all friendly and welcoming. I literally came to Moti broken... the staff was caring, sympathetic, and knowledgeable."
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