Los Alamos Medical Care Clinic
Rheumatology • Los Alamos, NM
Ratings by platform
- Healthgrades (Hospital): 63% patient recommendation rate (7% lower than national average) (N/A)
- Vivian Health: 3.9/5 stars (9 reviews (Vivian Health - Employment/Provider perspective))
What patients say
Patients praise
- Providers at the clinic are described as professional, caring, and efficient by many patients
- Staff are noted for spending quality time with patients and being thorough in explanations
- Employees report positive working experiences in the small-town environment
- The clinic maintains a solid quality performance score (MIPS) of 75/100
Common complaints
- Concerns regarding billing practices and customer service efficiency
- Reports of poor hospital signage and patient navigation issues
- Patient experience ratings below the national average for communication and recommendations
In patients' words
"The whole practice is very efficient, every staff member was caring and professional. Dr. Gonzalez explained procedure to me before hand and then talked to me afterwards..."
— Healthgrades patient review regarding Los Alamos Medical Care Clinic providers"I have no words for how bad this place it. I was in the hospital for 4 days... very incompetent people. Then there was the issue of billings."
— OpenGovNY user review regarding Los Alamos Medical Center hospital servicesMore clinics in Los Alamos
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