Provider Directory - Los Alamos Medical Center
Rheumatology • Los Alamos, NM
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall patient satisfaction) (116 patient surveys completed)
- Healthgrades: 63% rating of 9 or 10; 68% definitely recommend (Based on HCAHPS survey data)
What patients say
Patients praise
- Effective and professional nursing staff communication
- Positive experiences with specific physicians mentioned by name
- Quiet hospital environment
- Many patients indicated they would recommend the hospital
Common complaints
- Complaints regarding hospital billing and insurance disputes (balance billing)
- Concerns about staff communication, particularly discharge information and doctor interactions
- Lower cleanliness ratings compared to national averages
- Individual reports of poor bedside manner from some medical staff
In patients' words
"I have no words for how bad this place it. I was in the hospital for 4 days with a newborn and they did not know he had jaundice until I was discharged."
— OpenGovNY review"The whole practice is very efficient, every staff member was caring and professional. Dr. Gonzalez explained procedure to me before hand and then talked to me afterwards..."
— Healthgrades review for Dr. GonzalezMore clinics in Los Alamos
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Women's Health Services | OBGYN | Los Alamos, NM
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