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EndocrinologyLos Alamos, NM

★★★★☆3.8/5191 reviews across 3 platforms

Ratings by platform

  • CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital patient satisfaction) (116 surveys completed)
  • Birdeye (Los Alamos Pediatric Clinic): 4.9 out of 5 stars (75 reviews)
  • U.S. News Doctor Finder: Various (e.g., 5/5 for top-rated, 2/5 for others) (Variable per doctor)

What patients say

Patients praise

  • High patient satisfaction and positive reviews for specific primary care physicians and pediatric clinics
  • Recognition of clinical staff for being caring, professional, and compassionate
  • Appreciation for attentive and thorough communication from certain specialists
  • Positive feedback for pediatric care and newborn services in specific clinics

Common complaints

  • Dissatisfaction with hospital billing and collection practices
  • Complaints regarding emergency department billing and "balance billing" from out-of-network providers
  • Reports of poor signage and lack of assistance navigating the facility
  • Lower-than-national-average ratings for cleanliness and doctor communication

In patients' words

"Sarah, in particular, had wonderful words to say about how attentive, informative, kind and personable the entire surgical team was at LAMC, from pre-operative to anesthesia to recovery."

Los Alamos Medical Center News

"I have no words for how bad this place it. I was in the hospital for 4 days with a newborn and they did not know he had jaundice until I was discharged... Very incompetent people."

OpenGovNY (User Review)

"Dr. Krohn is a wonderful pediatrician with a wealth of knowledge and her staff are knowledgeable and welcoming."

Birdeye (Los Alamos Pediatric Clinic Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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