North Coast Eye Care: Family-Friendly Eye Exams in Lorain County
Optometry • Lorain, OH
Ratings by platform
- Facebook: 82% recommend (based on 32 reviews) (32)
- Yelp (via MapQuest): 2.5 out of 5 stars (estimate based on mixed Yelp data) (8 (on MapQuest link))
- BestProsInTown: Not explicitly specified overall rating, but noted 74 reviews (74)
What patients say
Patients praise
- Staff described as friendly and welcoming by many patients
- Doctors praised for being thorough, knowledgeable, and caring
- Appreciation for modern equipment and professional environment
- Convenient locations and efficient service reported by some patients
- Strong focus on family care and long-term relationships
Common complaints
- Reports of rude or dismissive staff interactions
- Concerns regarding billing practices and insurance communication
- Occasional dissatisfaction with exam thoroughness or brevity
- Issues with appointment scheduling and administrative follow-up
In patients' words
"Efficient appointment and a friendly doctor! The staff was welcoming as well. I felt like my questions were answered and was able to find glasses I like."
— Natalie M. on MapQuest/Yelp"The checkout lady at the front desk is rude."
— Tad H. on MapQuest"Absolutely horrible business that doesn't know how to bill. Illegally bills Medicaid recipients and then will not return phone calls concerning their billing."
— Tiffany C. on MapQuest/Yelp"The staff is friendly and punctual, and the optometrists, including Dr. Dave, are knowledgeable and caring. The office offers a wide selection of stylish frames."
— BestProsInTown review summaryMore clinics in Lorain
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