Longview-Kelso Medical Office
Urgent Care • Longview, WA
Ratings by platform
- Yelp/MapQuest aggregate: 2.0/5 (10 reviews)
What patients say
Patients praise
- Some staff and nurses are described as kind, caring, and professional
- Certain doctors and providers are noted for being effective, thorough, and patient
- Efficient service for specific procedures like pregnancy intake or dental visits
- Appreciation for specific team members who eased patient anxiety
Common complaints
- Long wait times in Urgent Care
- Perception of dismissive or rude staff/receptionists
- Inconsistency in quality of care and difficulty establishing long-term doctor-patient relationships
- Complaints regarding facility processes, such as appointment cancellations or communication issues
In patients' words
"Blatantly discriminatory! Don't come here unless you're a white man... Terrible experiences! Only a couple of helpful nurses and thats it."
— LocalityBiz User Review"Ashley is a wonderful nurse, is caring and informative. Dr. Lhamo and Sarah were very professional, made my daughter feel comfortable in a scary situation and helped ease my nerves."
— LocalityBiz User Review"I love the personal working at kaiser. However I seldom see the same doctor twice. I dont think the professionals at kaiser ever really establish a relationship with their patients anymore. That's a BIG negative for me."
— LocalityBiz User ReviewMore clinics in Longview
Urgent and Priority Care - PeaceHealth
Patients praise: appreciation for individual staff members (nurses/assistants) · professionalism from some front desk and clinical staff.
Cascade Eye Care
Patients praise: friendly and engaging staff · knowledgeable and professional doctors.
East Texas Allergy & Asthma
Patients praise: Physicians perceived as knowledgeable and experienced · Friendly and professional nursing/support staff in many instances.
Three Rivers Eye Care
Patients praise: Exceptional customer service and professionalism · Knowledgeable and helpful staff.
Pediatric General Surgery
Patients praise: Exceptional, caring bedside manner · Effective communication of conditions and treatments.
Longview Eye & Vision
Patients praise: friendly staff · thorough examinations.
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