Urgent Care at Longview-Kelso Medical Office - Kaiser Permanente
Urgent Care • Longview, WA
Ratings by platform
- Yelp/MapQuest aggregate: 2.0 out of 5 stars (aggregate across platforms) (Approximately 10 reviews mentioned in aggregate listings)
What patients say
Patients praise
- Some staff and nurses are described as kind, caring, and professional
- Certain doctors and providers are noted for being effective, thorough, and patient
- Efficient service for specific procedures like pregnancy intake or dental visits
- Appreciation for specific team members who eased patient anxiety
Common complaints
- Long wait times in Urgent Care
- Perception of dismissive or rude staff/receptionists
- Inconsistency in quality of care and difficulty establishing long-term doctor-patient relationships
- Complaints regarding facility processes, such as appointment cancellations or communication issues
- Allegations of discriminatory or biased treatment
In patients' words
"Blatantly discriminatory! Don't come here unless you're a white man... Terrible experiences! Only a couple of helpful nurses and thats it."
— LocalityBiz User Review"Ashley is a wonderful nurse, is caring and informative. Dr. Lhamo and Sarah were very professional, made my daughter feel comfortable in a scary situation and helped ease my nerves."
— LocalityBiz User Review"I love the personal working at kaiser. However I seldom see the same doctor twice. I dont think the professionals at kaiser ever really establish a relationship with their patients anymore. That's a BIG negative for me."
— LocalityBiz User ReviewMore clinics in Longview
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