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Child and Adolescent Clinic

Pediatrics • Longview, WA

★★☆☆☆2.0/52 reviews across 2 platforms

Ratings by platform

  • Facebook: 82% recommend (74 reviews)
  • CMac.ws: 2.0/5 (2 reviews)

What patients say

Patients praise

  • Many patients express satisfaction with the medical providers/doctors themselves
  • Positive experiences reported by families with routine check-ups
  • Accessibility of care with many physicians covering various specialties

Common complaints

  • Concerns regarding unprofessional, rude, or dismissive behavior from front desk and support staff
  • Reports of long wait times past appointment slots
  • Perceived lack of empathy and poor customer service attitude
  • Specific clinical complaints about doctors dismissing medical concerns

In patients' words

"Child & Adolescent Clinic in Longview is by far the best pediatrician in the area. They operate as a well oiled machine. Dr. Henricksen is so patient and kind."

— Clinic Testimonial Page

"The Doctors here are great, but the people who work the front desk and phones are generally rude and condenscending. I think customer service is no longer a priority and that is too bad."

— Online Patient Review

"He downplays and dismisses so many things!"

— WebMD Patient Review for a provider at the clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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