Family Medicine | Regional Clinics | Longview, TX
Family Medicine • Longview, TX
Ratings by platform
- Birdeye (Regional Clinics Internal Medicine): 3.7/5 (12 reviews)
- Facebook (Regional Clinics): 92% recommend (17 reviews)
- CHRISTUS Health (Dr. Sarah Low): 4.9/5 (212 reviews)
- CHRISTUS Health (Dr. Courtney Chism): 4.8/5 (77 reviews)
- WebMD (Dr. John Wolcott): 5.0/5 (20 ratings)
- WebMD (Dr. Mark Malone): 4.5/5 (19 ratings)
What patients say
Patients praise
- Providers are described as personable, down-to-earth, and respectful
- Doctors are praised for listening carefully to patients and not rushing visits
- Effective explanation of medical conditions and treatments
- Efficient and respectful nursing and support staff in many instances
Common complaints
- Long wait times for appointments
- Difficulty scheduling urgent or earlier appointments
- Occasional reports of condescending communication or lack of empathy from specific providers
In patients' words
"Dr. Low is very personable and easy to discuss care with. My only complaint would be the inability to make an earlier appointment for an immediate issue due to her schedule."
— Patient review for Dr. Sarah Low"Dr. Chism was very condescending when speaking to me, she does not take the time to explain a medical term when asked a direct question, and she does not practice active listening."
— Patient review for Dr. Courtney ChismMore clinics in Longview
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