Electrophysiology | CHRISTUS Trinity Clinic | Longview, TX
Electrophysiology • Longview, TX
Ratings by platform
- CHRISTUS Health Portal": 4.9/5 (Average provider rating on CHRISTUS Health portal)" (Varies by provider (e.g., 34 to 114 reviews per provider)")
- Healthgrades": 4.8/5" (89")
What patients say
Patients praise
- Highly knowledgeable and professional staff
- Clear communication and explanations of complex heart conditions
- Compassionate, caring, and attentive bedside manner
- Effective management of arrhythmias and cardiac devices like pacemakers/defibrillators
- Patients feel heard and valued as individuals
Common complaints
- Occasional reports of feeling rushed during appointments
- Minor complaints about documentation errors or template usage in notes
- Isolated negative experiences regarding bedside manner or perceived lack of concern
In patients' words
"He has been my Electrophysiologist for 12 years, and I have always been totally pleased with his various procedures and related surgeries."
— Healthgrades (Dr. Charles Machell)""Dr.Kevin Hayes is the best Electrophysiology Cardiologist EVER! He cares about his patients and treats them with kindness and compassion."
— CHRISTUS Health Portal (Dr. Kevin Hayes)""I just love this staff here great people. Made me feel like she was actually happy to see me!"
— CHRISTUS Health Portal (Shelby Sullivan)""Absolutely the best care. Not rushed. Answering all questions and providing clear understandable answers. Truly cares."
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