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HMH - Primary Care - West Long Branch - Norwood Avenue

Internal MedicineLong Branch, NJ

★★★★★4.9/5740 reviews across 3 platforms

Ratings by platform

  • Hackensack Meridian Health - Dr. Alex Gusler: 4.8 out of 5 (306 ratings)
  • Hackensack Meridian Health - Dr. Opal V. Thakar: 5 out of 5 (271 ratings)
  • Hackensack Meridian Health - Giacomina Carmela Sorezza, APN: 4.9 out of 5 (163 ratings)

What patients say

Patients praise

  • Highly rated providers with excellent bedside manner
  • Patients feel heard and comfortable during appointments
  • Compassionate and caring medical staff
  • Established practice with a legacy of community care

Common complaints

  • Difficulty navigating appointment scheduling or using phone systems to reach staff
  • Occasional long wait times
  • Issues with MyChart or incomplete electronic health record access

In patients' words

"Highly recommend Dr. Opal Thakar. She goes out of her way to make you feel comfortable... 10/10 bedside manner, and she hasn't been wrong yet with a diagnosis."

BusinessYab/Patient Review

"I do not like going thru a middle person to make an appointment."

Hackensack Meridian Health - Patient Review

"As said before Dr Gusler is an excellent, caring doctor that I feel very..."

Hackensack Meridian Health - Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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